Welcome to STYLE SELECTIONS Sales! We’re here to help you create beautiful spaces with our curated selection of home decor and improvement products. Below you’ll find answers to our most commonly asked questions about products, shipping, payments, and more.

About Our Products

What types of products do you offer?
We specialize in stylish home improvement and decor items, including bathroom fixtures, kitchen storage solutions, outdoor furniture, garden decor, lighting options, flooring materials, and various building materials. Our collections blend functionality with contemporary design.
Are your products suitable for DIY installation?
Many of our products are designed with DIY enthusiasts in mind, particularly our bathroom fixtures, lighting solutions, and garden decor. For more complex installations like countertops or flooring, we recommend professional installation.
How do I choose the right product for my space?
Consider your space dimensions, existing decor style, and functional needs. For personalized recommendations, feel free to contact our customer service team with details about your project.

Ordering & Account

Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders, save favorites, and enjoy faster checkout in the future.
I forgot my password. How can I reset it?
Click “Forgot Password” on the login page and enter your registered email address. You’ll receive instructions to create a new password.
Can I modify or cancel my order after placement?
We process orders quickly to ensure fast delivery. If you need to modify or cancel, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t been processed yet.

Payment Options

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.
Why was my payment declined?
This could be due to insufficient funds, incorrect card details, or your bank’s security measures. Please verify your information and contact your bank if needed. You’re welcome to try another payment method.

Shipping & Delivery

Where do you ship?
We ship worldwide from our US base, except to some Asian countries and remote regions due to customs restrictions. Contact us to confirm availability for your location.
What are my shipping options?
We offer two convenient options:
– Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after dispatch
– Free Shipping (orders over $50 via EMS): 15-25 business days after dispatch
How can I track my order?
Once shipped, you’ll receive a tracking number via email. Standard Shipping includes full tracking, while Free Shipping includes basic tracking.
My package hasn’t arrived within the estimated timeframe. What should I do?
First, check your tracking information. If there are delays or issues, contact us at [email protected] with your order number for assistance.

Returns & Exchanges

What’s your return policy?
We offer a 15-day return policy from the delivery date. Items must be unused, in original packaging, and with all tags attached.
How do I initiate a return?
Email [email protected] within 15 days of delivery with your order number and reason for return. We’ll provide return instructions.
What if my item arrives damaged?
Please inspect items immediately upon arrival. Contact us within 48 hours at [email protected] with photos of the damage and your order number for assistance.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect due to our error.

Still Have Questions?

Our friendly customer service team is always happy to help! Contact us at [email protected] for personalized assistance with your home decor and improvement needs.